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EX GroupSINGAPORE · MALAYSIA

Privacy

In effect from .

Who this policy is from

This site is published by EX GROUP PTE LTD (UEN 202008585H), a company registered in Singapore, and this policy is that company’s. “EX Group”, “we” and “us” below mean EX GROUP PTE LTD.

Cookies and analytics

We use Google Analytics to count visits and see which pages people find useful. It is the only thing on this site that sets cookies, and it does not run until you allow it: when you first arrive, a banner asks, and until you choose Accept nothing is stored in your browser. If you decline, or simply ignore the banner, no analytics cookies are set.

We use it to understand the site, not to advertise. Google’s advertising features are switched off, we do not build advertising profiles, we do not run ads anywhere, and we do not combine what Analytics reports with anything you send us through the form below.

If you allow it, Google receives the pages you view, rough location from your IP address, and general details about your browser and device. Google is based in the United States, so allowing analytics means that information is handled outside Singapore. Google acts as our service provider for this and is bound by its own terms. There are no other third-party scripts on this site: no advertising tags, no social pixels, no session recording.

You can change your mind at any time, and your choice is remembered per browser and per device.

Two things that are not part of that choice

/studio is the content-editing tool our own team signs into, and it keeps a sign-in token in the browser of the person editing. It is not a public page, it is not part of the site described here, and it does not track anyone who visits.

The site is hosted by Vercel, which keeps short-lived technical logs of requests to its servers — including IP addresses — as part of operating and securing the service. That is ordinary infrastructure logging, it happens whether or not you allow analytics, and we do not use it to identify or profile visitors.

What you send us

If you use the form on our contact page, we receive the name, email address and message you type into it. We ask for those three things because we cannot answer an enquiry without them. Nothing else is collected, and none of it is required to use the rest of the site.

We use what you send for one purpose: to read your enquiry and reply to it. We do not sell it, we do not add you to a mailing list, and we do not use it for marketing.

Where an enquiry goes

Your message is delivered by Resend, an email delivery provider, to a group email address. It is not written to any database — this site does not have one — so the message exists as an email, in our inbox and in Resend’s delivery records.

Enquiries are kept in that inbox for as long as they are useful for answering you and keeping a record of the correspondence. You can ask us to delete yours at any time.

Your rights

Under Singapore’s Personal Data Protection Act you may ask us what personal data of yours we hold and how it has been used, ask us to correct it if it is wrong, and withdraw your consent to our using it. Withdrawing consent for an enquiry means we stop processing it, which may mean we can no longer answer you. For analytics, use the button above — it takes effect immediately and needs no request to us.

To make any of those requests, or to ask anything about this policy, write to amyliang@exgroup.com.sg. We will respond within a reasonable time.

Other sites

This site links out to the websites of the group’s houses and to third parties such as our hiring system. Those sites have their own privacy practices, and this policy does not cover them.

Changes

If we change how we handle personal data we will update this page and the date at the top of it.